For the last two days, we have been getting thousands of emails from Clash of Clans players complaining about being banned. In addition to that, tens of thousands of you have been viewing the page on our website that addressed the account banning. Therefore, it is safe to say that we can no longer ignore this issue and address it due to the high volume of complaints. Previously, Supercell announced that any player who uses third party applications will be facing consequences, including a permanent ban.
Let’s first start by saying that we are unable to retrieve your accounts because we are not Supercell. If we had the power to do so, we would have helped you. However, there are two things that we can do to help. The first thing that you should do is click here and contact support via in-game. To contact them out of game, then email them at clashofclans.feedback@supercell.com. In addition, you can fill in a contact form by clicking here.
If you have been banned by mistake, then explain to them that this was the case. We have provided you with all the ways possible to reach out to Supercell. What we can do on our part now is to contact Supercell, explain to them that there are a vast number of you that have lost their accounts and hope that they will listen. You do your part by contacting them and we will do our part by reaching out to them. Let us try and fix this major issue together. Stay tuned with our website for the latest news on Supercell games.
DN Reviews 
Hi i have played this game for 3 years and got banned permanently because of my friend he installed and ran xmod and and got me banned. It was a set up. I swear I have never and will use thes shitty mods. Please unban me.
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sorry I am verry sorry using x mod I promised not using x mod Hall me sir
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Pls unban me I will not use xmod again
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halp me my account is banded so Halp me emigetliy
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sorry sir i newer use xmode ageing sir my account back
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Please un ban my account i really love this game i am beg you
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ihave use this acct since long but because of my bro it is permanently banned he used some mod like apps some shit apps
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My Account Is Banned Please Unbanned My Account… My Town Hell Level 8 With all Max.. Please Help Me & Unbanned Me Please..
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haha yeah right/ they dont listen, only get auto Ethan P. And We’ve looked into your case and still have clear evidence of 3rd party software. Thats all i get emailed everytime.
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Hello.
My account is permanently banned due to usage 3rd party apps.. but actually i never use such. These 3rd party apps like xmod or any auto bot.
kindly give my account back…
regards:monish
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I’m very sorry that my brother install and run xmod in coc and it became permanently baned plizz unbaned me I will not use xmod again
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Plizz unbaned me I will not use 3rd party software again.
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Please unband me sorry for using 3rd party apps pleaseee
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please…unban my account i love this game coc..i never use this xmod
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hello sir halp me my account is banded halp me sir this photos
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My Account Is Banned Please Unbanned My Account… My Town Hell Level 8 With all Max.. Please Help Me & Unbanned Me Please..
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iam sry itake rough word that why ypu banned sry can you plz give my account back this is my friend account
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My apologies for using xmod please give me the old base , I realy like the base . I have to continue my playing
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sorry i will never use xmod again plzzzzz unbann me
plzzz
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pls back my coc accnt promise.po hindi napo ako gagamit ng xmood kasi po alam kopo hindi yan patas sa iba…plz pakibalik po si good boy plz😦😦😦..favorite kupa naman ang coc
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I used xmods. Please unban me I would never use xmod again or mod again please help me get my account back again
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im sorry for using xmod, please unbanned my account..i promise that i wont use xmod again…i have playing this game for 2years and i really like playing clash of clans..could you please unbanned my account…
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they could hardly ban for 31days for 1st time banning of an account.
fuckers banned permanently.
what they think?
we cant live without the shity game?
it was just spoiling my time.
motherfucking bitchy game.
fuckoff supercell motherfuckers!!
you just loose players.
not gonna get anything.
rather try forgiving for 1st time players fuckers!!
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Sorry plzzz..
My frnd cheated me…he said nothing will happen by using xmod…i used this only 2 times i never use this plzz help plz un ban my coc account…
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plss help mey account is permanently banned without any warning…. plsss plsss plsss clash of clan is my life.
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supersell team,
im sorry.i don’t know about this. i use xmod game. but im dont know run it.i will install mod.but my game not change.kindly give me a last chance. im not use xmod app.promise you.my favourite game is coc.my hobby is play coc.but now i will cry.please kindly give me a last chance. i will never use xmod app. please help me.
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Sorryyy please I had given my account to friend but I was not knowing that he is using xmod on my account plz sorry sorry I beg you please unbann my account I just love this game coc best plz
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I have been banned from coc permanently as I used xmod and I didn’t knew I’ll get banned I didn’t even got a warning this is my first time. Please supercell give me my account back m a max th9 player I really need it as I have only 1 acc I promise not to use any god damn third-party software again
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this banning sucks. . all of their playerz will be gone for sure. .they banned me without any warning. . any 1st offenses like banned for a week… i hate ths very much…i wish that someday this supercell will be bankrupt… for being cruel…
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yea right.
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Hi i have played this game for 3 years and got banned permanently because of my friend he installed and ran xmod and and got me banned. It was a set up. I swear I have never and will usethes shitty mods. Please unban me.
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hey plz unubann my acc I didn’t use any mode unfortunately my acc was played by my friend but now I am on my acc has been banned plz help me
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Hello…… my account is permanently banned due to usage of 3rd party app…..but actually I never use such these 3rd party apps like xmodgames or any auto bot. Kindly give my account back….. regards:ABHISHEK kamble
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Hello developer,
My clash of clans account “Nouman⚽⚽” ( ksajid12345@gmail.com),has been banded 2 month ago due to use of third party application.I am extremely sorry for using the third party application.plz unban my account.
Thanks.
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please back my account….
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please please please unbenned my account…………..
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please please please please please back my account. MY LIFE MOST PART COC ACCOUNT. PLEASE BACK MY ACCOUNT
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please please please please please my account back……. my life mosr park coc account please unbenned my account……..
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please please please account unbenned
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Pls. Banned Robert in Clash of Clans because of his cheat and Robert Arcayera the same cheat gem cheat
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sorry to use xmode sorry sorry plz un ban my coc accont plz plz sorry
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Plz give my id
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Plz..remove banned from me i swear i will never use this 3rd party mods …plz..remoove banned from me
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I need my account plz permanently unbanned my accoun
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I need my old account back plz
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Next time i am not use x mod please me account recovery coc account banned to i am sad please recovery me account. ASRAF
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I would like my acçount back from using 3rd party
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Please unban my coc account…it is banned for 7 days…so plzz make it short…I request to u guys…I love your game..and I am playing it from one year..so plzz unban my account
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wow 7days?. i banned permanently your lucky. my account is already max at th10
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i would like my account back…. sorry for using third party app, i really love this game
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my cic accounts have been banned i didnt mean it it was a mistake that i tried to change the layout by a software plzz give it back i will not repeat it again ever in my life
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Hello…… my account is permanently banned due to usage of 3rd party app…sorry to use x-mode, plz unbanned my coc accont… Kindly give my account back….. ajquiambao13
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my account is permanently banned..my friend was playing my game and he used 3rd party app….plz sir unbanned me..
TH lvl-9
user name-pawan
exp lvl-108
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Your account has been banned permanently due to buying selling or attempting to sell account
hello for this they banned me not for mod or bot
before the permanent bann i got a 2 days bann a warning for ownership
i didnt know why supercell bann for 2
d anyway help and support make me some question and i answer them
the question were about when i start playing the game and how many devices i play the game
they didnt tell me whats wrong with account only automatic message nothing more
after 2 days i only enjoy the game 48 h and then permanent bann
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